Core Return Policy

 

Mechanical Parts

In order for our customers to receive proper credit for cores please read the following:

  • OEM cores are subject to specific manufactures policies. (See policies via links below or refer to Parts Managers at our dealerships.)

  • All cores to be returned in original box within 30 days. All core labels or forms must be filled out with proper information. All items must be of like core, in rebuild able condition, and free from physical damage. Broken cores and missing parts may be assessed charge backs following manufacturer’s technical inspection.

  • Broken housing, and damage by abuse, fire, water or weather will not be accepted.

  • Alternator Cores must be returned in manufacturer’s box. Cores must match the part number sold. Must include all parts such as regulators to receive full credit

  • Starter Cores must be returned in manufacturer’s box. Core must match the part number sold. Must include all parts such as solenoids or related parts included with unit to receive full credit

  • Cores with fluids such as steering rack and gears, A/C compressors, Brake Calipers, Master Cylinders, Power steering pumps etc.… must be drained and returned in manufactures box.

Collision Body Parts

  • 1OEM cores are subject to specific manufactures policies. (See policies via links below or refer to Parts Managers at our dealerships.)

  • Facias Cores returned without proper label or manufacturers requirements maybe rejected. See Manufacturers specific requirements

  • Lighting assemblies and wheels must be returned in new part’s box. All labels filled out and attached.

For Specific ManufactureR Return Policy please contact our parts manager at our dealerships or refer to links below.


Manufacturer Return Policies